Job Description: Channel Admin – Farmpass
Location: Kenya
Overview: DigiCow Africa Ltd, in partnership with Mastercard, has launched Farmpass, a digital platform aimed at providing real-time financial support to farmers in Kenya. We are seeking a Channel Admin to oversee the onboarding, training, and support of various stakeholders within the Farmpass ecosystem. The Channel Admin will play a crucial role in ensuring the platform’s success by fostering adoption, facilitating transactions, and achieving operational targets.
Responsibilities:
- Onboard users onto the Farmpass platform, including Farmer Producer Organizations (FPOs), buyers, financiers, agents, and farmers.
- Conduct comprehensive training sessions for users to ensure they can effectively utilize the platform’s features.
- Develop and implement workplans and budgets aligned with project goals and targets.
- Collaborate closely with internal teams, stakeholders, and partners to streamline operations and resolve issues promptly.
- Monitor and ensure transactional activities are robust and meet performance metrics.
- Provide ongoing support to users, addressing inquiries and troubleshooting technical issues as they arise.
- Generate regular reports on platform usage, user feedback, and transactional outcomes.
- Ensure 100% delivery of the business model.
Qualifications and Skills:
- Bachelor’s degree in Project Management, or a related field.
- Proven experience of 2-4years in project management within the agricultural or fintech sectors preferred.
- Strong understanding of digital platforms and familiarity with financial services in agriculture.
- Hands-on and results-oriented approach with a track record of achieving targets and driving operational success.
- Self-driven individual capable of working independently and collaboratively within a dynamic team environment.
- Excellent communication and interpersonal skills to effectively engage with diverse stakeholders.
- Ability to develop strategic plans, budgets, and workplans to achieve organizational objectives.
- Experience in training and capacity building, particularly in rural or agricultural contexts, is desirable.
- Fluency in English and Kiswahili
- Excellent excel skills
Additional Information: This position offers an exciting opportunity to contribute to the digital transformation of agriculture in Kenya through innovative financial solutions. The Channel Admin will play a pivotal role in shaping the success of Farmpass, enabling greater financial inclusion and empowerment for farmers and stakeholders across the ecosystem.
Renumeration: Monthly Gross of Kes. 50,000
Application Instructions: Interested candidates should submit a resume and cover letter outlining their qualifications and interest in the role to hr@digicow.co.ke on or before Tuesday 30th July, 2024. Please include “Channel Admin – Farmpass” in the subject line.
Disclaimer: DigiCow Africa Ltd is an equal employer and does not charge applicants any fees.
